Why do you collect my data?

It’s simple. We provide products and services to help you secure your data, devices, and personal privacy. We use data to improve those products and services; provide support; send notifications, offers, and promotions; and to make money from our free offerings so that we can continue to offer them for free. We use data that can identify you, called personal data, to: Enable you to purchase and download products, obtain access to services and engage in offered activities; Provide you information about virus alerts, new and upgraded products and services, and other information you have requested; Provide you with service messages to your device; Alert you if we determine that your files, applications or emails are potentially malicious; Send you newsletters, informative emails or other information regarding GaojiSoftware; and Provide you special opportunities, including offers relating to third-party products and services We use data that does not identify you, called non-personal data, for lots of purposes, including to improve our products and services and to help keep our free offerings free. In particular, we may use non-personal data to build anonymous data profiles and provide segmented marketing, generate aggregate statistical information, and to improve and administer our current products and create new products. You can be assured that we protect the information we collect. By using our products or services, you agree to the collection, use and sharing of your data in accordance with this Privacy Policy. Unless the specific product states otherwise, all our products and services are included under this Privacy Policy.

How do you collect my data?

We collect information in three ways: when you provide us information, automatically, when you use our website or products, and when provided to us by third parties. Much of our automatic collection is done through the use of things like cookies and tracking beacons. If you are curious what is meant by a cookie or a tracking beacon, please click here. You can find comprehensive information on how we use cookies and third-party tracking and analytics services here. Additionally, if you have the option enabled, we may scan web traffic (including encrypted traffic) for known virus threats.

What do you collect that can identify me?

Like many companies, some of the information we collect, known as personal data, can identify you. An example of personal data might be your name or email address. Some personal data we collect only when you provide it to us. This information may include your name, address, email address, telephone number, and if you pay by credit card, your payment information. This may happen when you: Create a user account, place an order, or register a product; Request product support or other services; Request information about products; or Participate in surveys. Some personal data we collect automatically when you use our website or products. This information may include some or all of the following types of information: Your Internet Protocol ("IP") address; User and account names and related data; SIM (Subscriber Identification Module) card number; Device ID numbers, including Machine ID, IMEI and/or MEID;and Geographic location based on GPS/Wi-Fi/communications network local information. Unless we need the data to retain its personally identifiable characteristics, we anonymize the data we collect and store it in a manner that does not identify you.

Do you share my data?

We may share some of your personal data, such as your email address, with certain selected resellers, distributors and other partners to enable them to contact you on our behalf about products, services or offers we believe are important to you or your business, to fulfill any terms under your licensing and service relationship with GaojiSoftware, or to provide you local technical and customer support. Lastly, we may share your personal data: when necessary to deliver the product or service you require such as with a payment card provider who we use to process your credit card transaction; when authorized by law or necessary to comply with a valid legal process; when required to protect and defend the rights or property of GaojiSoftware, including the security of our products and services; when necessary to protect the personal safety, property or other rights of the public, GaojiSoftware or its customers or employees; or in connection with a sale of all or part of our business. If we are legally compelled to disclose your personal data to a third party, we will use commercially reasonable efforts to notify you in advance of a disclosure unless legally prohibited. If we are involved in a merger, acquisition or asset sale, we will abide by this Privacy Policy, and any affected users will be informed if we transfer any personal data to a third party or if personal data becomes subject to a different privacy policy as a result.

What rights do I have over my data?

You have the right to ask us about the personal data we process about you, the purpose and nature of the processing, and to provide information on who we share it with. You have the right to request that we update, correct, or delete (assuming that this does not impact the services we are providing to you) your personal data at any time. Please note that we may reject requests which risk the privacy of others or are unreasonable or repetitive, or would require disproportionate effort. Unless you request us to delete your data, please note that we may keep your personal data for one year after you stop being a customer (but we typically keep your personal data no longer than is reasonably necessary given the purposes for which the data was collected). You have the right to opt out of the use or collection of certain data by us or by third parties, including personal data and non-personal data, by following the instructions here. You have the right to opt-out of receiving our email newsletters, bulletins, or other information at any time by following the instructions here or the relevant unsubscribe process outlined in the applicable email or newsletter. Please be aware that our emails may include important or useful information about your GaojiSoftware Products, including information about your license number or the status of your orders or accounts.